Tesorio

Start your day by opening a single queue that tells you which customers to contact, why, and when. Connect your ERP or billing system in minutes, sync open invoices, and watch them auto-sort by impact and likelihood to pay. Filter by risk, region, or owner, then assign work with clear due dates and SLAs. Each account view shows payment history, notes, contacts, and current disputes, so you can prepare in seconds. As you work, activity logs update automatically and roll up into team dashboards—no spreadsheets, no manual reconciliations.

Build collection playbooks that run themselves but still feel personal. Draft email templates with merge fields, set cadence rules by segment, and schedule messages to land during the customer’s business hours. Add payment links and branded portals so recipients can settle balances, set up autopay, or split invoices without back-and-forth. Capture promises-to-pay with target dates that feed your plan. If a reply flags a billing error, route it to the right teammate, track the SLA, and keep the customer looped in until resolved. Use gentle nudges first, escalate to statements or phone tasks later, and log every touch automatically to your CRM.

Move from guessing to planning with a living cash model. The system estimates expected receipt dates from behavior, terms, and prior outcomes, then rolls them into a daily inflow view. Layer in what-if scenarios—slip a top payer by a week, apply new terms to a segment, or add a large order—and see the effect instantly. Group by entity, currency, or collector to prep for weekly stand-ups. Export forecasts to your BI tool or share a read-only link with leadership. When actuals post, variances reconcile back to the model, sharpening the next projection without extra work.

Continuously improve with data you can act on. Track DSO, CEI, recovery rate by segment, and the reliability of promises-to-pay. Compare cohorts to see which outreach sequence shortens resolution time or reduces escalations. A/B test subject lines, adjust cadence, and set automated rules when invoices hit certain aging buckets. Enforce role-based permissions, preserve a complete audit trail, and meet compliance needs across multiple entities and currencies. Use APIs and webhooks to push status into your data lake or trigger workflows in your help desk and CRM, so every team stays aligned and customers get a consistent experience.